We love to hear from our customers! If you would like to tell us about your Reggio experience email us at [email protected], and please remember to include your contact info.
"I just wanted to send a short letter of commendation to Reggio Register Company in regard to the excellent customer service that I received from one of your employees. Ann Navaroli went above and beyond in helping me make a decision on which product to buy from Reggio Register Company. She measured the product and explained the weight difference to me. Rarely in my life have I met someone who exemplifies excellence in customer service, but she is that person. Thank you Ann, and thank you Reggio Register Company for the outstanding experience."
"Mike – I think your products are great! I have 3 registers and I love them so — so much more heat and cooling in my rooms! But your customer service is what really impresses me — the ease of ordering, timely shipping and help/questions! You've got it right!! Best of luck and blessings to you — you truly deserve it!!"
"Just wanted to leave a message. OUTSTANDING! Your product is just, Oh man it's so good. I'll be ordering more stuff from you guys. This was just the trial run. OUTSTANDING! Thank you again."
Michael D., San Jose CA
"I want to thank you and the folks at Reggio for helping with my order. It arrived today and I am really impressed with the grilles. They're amazing for aluminum. Everything was packed to perfection and I really appreciate it. Look forward to your help with the next project. Thanks again."
"Quality of registers is outstanding - fit and finish - consistent and looks great with our oak floors. Delivery was fast order was perfect!"
"I am glad to see a quality made product by Americans. My cast iron floor grill has really improved the look of our small foyer."
"Over the years we have bought three different registers from your company for use in our neo-classical Queen Anne Victorian home here in Santa Barbara and am very satisfied with the high quality of all of them."
Bob & Lynn B.
"By the way, your registers were absolutely stunning when I installed them back here in Peoria in '93 and are exactly the same today 15 years later... they are perfect and really add that elegant touch to any home or business."
Ken G. Peoria, IL
"Very friendly telephone staff. Excellent service – grilles arrived within days very well packed. I will certainly order again and recommend friends to purchase."
"As we go from room-to-room re-decorating in our 100-year-old rural home, we are replacing every register and return with Reggio products – not only can we find replacements for the odd-sized openings, there simply is no product of better quality than the Reggio brand; and most importantly, your customer service is second-to-none."
Steve B. Avondale Estates, GA
"Wonderful products and great service. Shipping turnaround was as good as it can get. Keep up the good work."
Terrance D. Winstead, CT
"I just love my 12x12 brass grille that I recently received. ... Reggio Registers gave my dining room a very special touch. Thanks."
Kelly M. Chicago, IL
"I LOVE the grilles I bought! They look so great set into the ceiling of the various rooms of our house. They are, as promised, top quality and substance."
Bill G. Hollywood, CA
"We continue to love your products; our home is filled with them."
Bob S. Topsham, ME
"They look great!"
Tom W. Excelsior, MN
"The selection & styles are wonderful! Be assured I will recommend you to my friends. Thank you for such delightful service."
Pricilla I. Bryceville, FL
"I never gave much thought to registers before our recent remodel. But, we wanted something nice to go with our new hardwood floors and carpet. We decided to get flush mount wood grills but realized that we needed to get them before the flooring company came to install our hardwood floors. I called customer service and they were very patient and accommodating. They found the pending order, checked stock and had the shipment expedited. We received the order with a day to spare and they are beautiful. Then, we chose the cast iron registers for the carpeted rooms and they add a nice touch. The registers were packaged very carefully. Oh, and we made a mistake with measuring the metal registers (confusing the flush mount wood ones) and we had to send them back and order the right size. The credit was processed without any problems. We are happy with our purchase and with the customer service from Reggio. Thanks!"
Cindy O. Tahoe City, CA
"I would like to take a moment and tell you what a wonderful product you have (which you already know)!
We recently remodeled our master suite and included 3 of your polished brass floor registers (414-BH) in the project. We had used another provider in our family room project last year and had to relocate 3 source vents to accommodate the inserts. It looked beautiful once is was done, but it was a costly endeavor.
Not wanting to go through the same experience (not to mention no ready access to the ducting), I sought out a "grate only" approach to keep the look we wanted with our hardwood floor installation.
All I can say is WOW! The product fit precisely between the floor opening and the drywall, the baseboard installer scribed the installation over the grates perfectly, and we have a true "magazine" look in our master suite!
The quality or your product is well worth the price! We are extremely satisfied.
"Grilles look great, they look great on the website, but they are way more impressive in person. Thanks for the help. I installed them yesterday and wow, what a statement they make!"
John P., St. Charles IL
"Dear Mr. Reggio, Although I just needed one grille cover for a wall air vent in a bathroom that I am renovating, I spent considerable time on the Internet researching various companies that make grille covers and registers. I wanted to get a beautiful grille cover, in the correct size, at a very reasonable price. I hit the jackpot with the grille that was ordered from your company because it is a high quality product. The design and metallic sun gold color of the grille are very elegant and fit in beautifully with the warm wood tones of the cabinetry and tiles. The grille arrived just days after it was ordered and I do praise your company for an excellent product and great customer service. I'm wishing you continued success with your products."
Linda L., New York City
"Thank you for the fine workmanship of the Reggio Register. The expertise of your staff compliments your quality product. Our old century farmhouse is showcased due to the beauty of your black registers on red oak wood flooring!"
"I have never dealt with a company as fast and efficient as yours – next day delivery, I just can’t believe it. Your products are great!"
"Years ago, your fine company sent me grilles for my 1927 home and they continue to enhance my restoration efforts. When I needed another one I ordered a similar grille to match the rest of the house’s grilles and you sent me a perfect match! P.S. beautiful, functional, sturdy!"
"Wow, I never knew I could get so excited about a return vent. Your quality standards far exceeded my expectations. Thanks to your company, I now have a process all measurements hit the mark. GREAT PRODUCT!"
"Your product is beautiful and the quality is excellent! I am so pleased to have Reggio as my registers source."
"The registers I ordered got to me on Valentine's Day. They are better than a bouquet of roses and a pound of chocolates! I just love them! They add exactly the classy touch my home needed. They're perfect!"
Eileen D. Auburn, WA
"You should be proud, and rightly so, of the handsome and high-quality products you make. My wife and I couldn't be more delighted with the maple register grilles and large air return grille we ordered. We will certainly recommend you."
George M. Winston, Salem, NC
"I could not find the quantity or selection of sizes anywhere else. Building a new home, I needed a house-full of registers/grills all in unusual sizes. Your cast iron grills are beautiful for my colonial-style new home."
Caroline M. West Kingston, RI
"I wanted to share how truly impressed, and pleased, I am with my experiences with Reggio Register and, in particular, Shelley's customer service. I shall recommend Reggio Register to my friends and family for your products and very competent and helpful staff."
Pat A. Salem, CT
"I received these very fast. The customer service was great when I chatted online and I will absolutely be using you for the rest of my house. Thank you so much!"
Richie M. Staten Island, NY